You may return any item purchased from FittedSport.com for refund or exchange for any reason within 30 days—if the item is unused and in its original packaging.
Only items purchased from FittedSport.com can be returned through this process.
DUE TO THE COVID-19 VIRUS, WE ARE EXERCISING INCREASED HEALTH AND SAFETY PRECAUTIONS. RETURN PROCESSING WILL TAKE LONGER THEN USUAL.
Please complete the Return Merchandise Form located on the website and follow the instructions on the form.
Customers are responsible for return shipping fees, unless otherwise instructed by a member of the Fitted Sport Customer Service team.
- For exchanges, please contact Fitted Sport Customer Service.
RETURN & EXCHANGE POLICY COMPLETE DETAILS:
- Refunds will be credited by the same method in which items were originally purchased, provided the item is returned within 30 days of purchase.
- All products being returned must be returned in original, unopened packaging and must not be used.
- Fitted Sport reserves the right to decline a return request on opened, used merchandise that is not in a condition deemed acceptable.
- The customer will be responsible for shipping the item back to Fitted Sport prior to any refund being issued. Customer is also responsible for shipping costs associated with product return.
- For exchange requests, customer is responsible for shipping costs associated with product return. Fitted Sport will pay cost for shipping of the replacement merchandise.
- Fitted Sport cannot be responsible for lost or missing packages and recommends that customer place tracking numbers on returned merchandise.
- With all returns and exchanges, an RMA form must be completed and returned in the package containing the product. Returns or exchanges will not be processed without an RMA form. The RMA form can be completed here.
- Please ensure package is being sent to correct address for all returns and exchanges:
ATTN: RETURNS/EXCHANGES, Order XXXX
Address Goes Here
- All packages must have the order number clearly labeled on the outside of the package. You may include the order number in the return address, as shown above. Shipments received without order number on package will be returned to sender.
- Returns will be processed within 5 business days of arrival at our warehouse. Fitted Sport Customer Service will send an email notification once your refund has been processed. Please allow up to 14 days for your refund to appear on your bank statement, as bank processes for applying credits vary by institution. Please note that refunds will be issued to the original method of payment.
- This policy does not cover normal wear and tear that results from the use of our products.
- Returns and exchanges of items that were not purchased through FittedSport.com cannot be returned through these processes. Please contact the original retailer of purchases for instructions on exchanges and returns.